SHOPPING INFORMATION

All items at eBooksPrime.com are digitally available for download on your order page as soon as your payment has been successfully completed. After payment has been made you will see a link to download your ebooks or audiobooks on your order confirmation page and is available for re-download.

You can always come back to your account and download your purchased items as many times as you wish.

After your order is placed you will be taken to complete you payment, once payment is successfully completed you will see a page labeled Downloads which is where all of your purchased items will appear. You can always come back to your account page and re-download your purchased ebooks and audio books as many times as you wish.

Yes you will have both a purchase confirmation and a email confirmation of your order once you successfully complete your purchase. You have the option of completing a account and can track all of your orders and downloaded items from within your account page.

We have easy to follow instructions within our Blog, and also listed in our How To Pages that detail how to download and transfer all of your ebooks and audiobooks onto various devices. Please follow the instructions on how to download and read your eBooks and Audio Books there.

If you still are in need of assistance feel free to shoot us a message in our Contact Us page and someone will assist you as soon as possible.

PAYMENT INFORMATION

We accept all major credit cards and debit cards. You can pay using any valid Credit Card or Debit Card. We utilize a secured one page express payment gateway, that way none of your payment information is ever kept on our servers, our checkout page completes the transaction on a safe and secure system to keep your information protected at all times.

eBooksPrime uses Dual Layer SSL Encrypted technology to protect your information all each and every web page. Our site uses the latest in website security to make sure your information is never compromised in any way, we do not collect, sell, or keep any of your private information stored on our servers ever.

If you are having issues completing your payment or need assistance please contact us through the Contact Us page and someone will reply to you right away.

Not a problem, simply click on the contact us page and send us a message with your order number and date purchased. Someone will contact you same business day to correct or fix the problem and send you out the correct ebook or audio book that was missing or incorrect.

Yes. Place as many items as you would like to purchase into the cart and you can checkout all items at once. You will have access to all of your ebooks and audio books on one download page and can come back to re download you item if you wish.

Your Wishlist simply allows you to add items into a list of items you would like to purchase in the future or items that you like and would like to store onto your favorites for later use or purchase.

Simply log into your account or create one and then where ever you see the “heart” icon when on any item page simply click the heart and the item will be added onto your wishlist and list of items on your favorites.

If you need assistance with completing your purchase or need help with a completed order, send us a request via the contact page for help or technical assistance and someone will reach out to you right away.